Shipping policy

Processing Time

All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.

During high demand periods, processing times may be slightly extended.

We offer worldwide shipping.

Estimated delivery time is 8–10 business days after processing.
Depending on your location, delivery may take slightly longer.

Please note that these are estimated timeframes and not guaranteed.

While we work hard to ensure timely delivery, delays may occur due to factors outside our control, including:

Floating Memories™ is not responsible for delays caused by these external factors.

For international orders, customs fees, import duties, or taxes may apply depending on your country.

These charges are the responsibility of the customer.

Once your order has been shipped, you will receive a tracking number via email.

You can use this to follow your order anytime.

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

Floating Memories™ is not responsible for lost or stolen packages confirmed as delivered.

If you experience any issue, please contact us and we will do our best to assist you.

If you have any questions about your order, please contact us at:
tmorgan.web@gmail.com